2009年3月1日 星期日

My feeling of visiting Fire Service Department



My feeling of visiting



Before I went to the station, I had some questions about the service.
1. What is the process on everyday?

2. What is the good thing of the system?

3. When I listen the presentation, what is my opinion of the system and which parts of the system should improve?

More and more questions in my brain appearing, I think this questions can make me to prepare the non-jupas interview which is information system.

For the visiting the fire station, I most remember that is one of the function of street lamp. It is because many people do not know the unique number of street lamps which can represent the location in Hong Kong. This street lamps like to one of the five component framework-- Data( Fire Service Department ). We always see the street lamps, but we don't know it has make a important rules and hardware for the system.

Therefore, if my friend asks what the example of information system is in daily life, I will ask the fire service example to them.


Paradigm Shift of Fire Station(Newtonian to Quantum Physics)


As I remember, the fire station has three departments in Hong Kong.

1. Fire-Fighting

2. Saving

3. Controlling

Newtonian
For the past, the fire station is only fire-fighting. When the place appears the fire accident, the fire station need to send the firemen to put out the fire. They had less service for people.
Quantum Physics
Nowadays, fire station needs to provide differential service for the public. It is because they want to avoid all type of accidents in Hong Kong. Then, they need developing the new service (3th generation Mobilizing system)and using the resources completely. Therefore, they can fulfill the people wants which the people can not think that the department waste the resources and easily to protect the people safety. It is the reasons the fire station need to develop different to deal with different problem.
For the technology grown up quickly, developing differential service for one organization is common phenomenon. They are always linking the relevent object putting into the service that can easy to handle the complex problems in society. Therefore, they can arrange the resource efficiency.
After visiting, I have got more information about how system can help the organization to increase their efficiency and achieve their goal.

In my opinion, the room needs to upgrade the hardware quality and need to manage the working time for the staff.

Although the processing time of system is fast, they need the new hardware to match the new system for the future. For example: the programmer develop the new version of mobilizing system, they need to new hardware to run. For the environment awareness, they need to find some hardware to reduce the electronic price and save more energy that can make good model for Hong Kong and other department.

For working hours, I think 15 working hours is quite hard for staff. It is because when the staffs need to face to computer for long time, their body may be broken especially eyes. Moreover, they have many researches about the statistics of the calls rate. So, they can follow the result to rearrange the working time such as 3 parts working hour period.

3 則留言:

  1. As the fire service department provide different service(eg.emergency ambulance service) since 1953, is it really ahow how the example of paradigm shifts?

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  2. The following website is the history of fire service department (http://www.hkfsd.gov.hk/home/chi/history/history.html)
    You can see the type of service of department.
    (focus to differential)

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  3. I agree with you that the fire station should rearrange the working time into 3 periods because the working hour are too long. However, the staffs have 15 minutes break every 30 minutes and their chairs are special design, so I think the problems of facing computers for long time and tired bodies have been already considered.

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